What kind of products are Non-Returnable due to a change of mind?

What kind of products are Non-Returnable due to a change of mind?

• In the interest of hygiene, these product types cannot be returned unless they are unopened and in their original packaging.

1	Health and Beauty	Aromatherapy and Massage Products
		Dental Care Products
		Fitness Items
		Makeup and Nail Care Products
		Medical Supplies and Equipment
		Perfume & Fragrances
		Personal Grooming Products or Personal Care Products
		Skin Care & Skin Care Gadgets
		Toiletries
		Vitamins and Supplements
2	Personal and Perishable Items	Intimate Apparel including swimwear, lingerie, men underwear
		Body Jewelry
		Products containing food items
		Flowers and Plants
		Food Items
3	Home Products	Bed sheets
		Bed Frame
		Pillows
		Duvets / Comforter
4	IT Products	Headphones and Bluetooth headsets
		Earphones

• Other types of products that are non-returnable 

1. Apple products, computer software, Mobile Phones that are opened.
2. Once installed : Video Game consoles, video games, made-to-order / custom-made items, air-conditioner, TV (once mounted on the wall).
3. Once used: All electrical and kitchen appliances, IT, cameras, accessories, mattresses and assembled furniture.
4. Items such as laptops, tablets, desktop computers, software, games, DVDs, CDs, recordable media and other equipment which contain a security seal that has been broken or tampered with.
5. Consumables such as coffee capsules cannot be returned unless they are unopened and in their original packaging.
6. Customised/made-to-order goods, special order items, bed linen, mattresses, beds, divans, assembled furniture cannot be refunded or exchanged.
7. Gift Cards
8. All items described as non returnable on it's product page.

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