Shop - Browse our products ranges on the Robinsons website
Step 1: Choose Your Product/s.
Step 2: Check Product Information for sizing, colors, and any other relevant options.
Step 3: Add to cart & review your Shopping Cart before proceeding to checkout.
> Checkout - follow the prompts on our one-step checkout page4) Enter your Email
Step 4: Choose Your Payment Option, Billing & Shipping Address Details
> Submit & Confirm
Step 5: Place your order
Step 6: Receive order Confirmation in your verified email.
**Please note that you can only receive your order at the address that you put in at the shipping details section on the check out page.**
What currency does the store use?
We charge Singapore Dollars.
Am I receiving an email confirmation after my purchase?
Yes, make sure that your email address is valid.
How much is the Delivery Fee?
If your order total is $150 SGD & above, delivery will be free.
If your order total is less than $150 SGD, there is a delivery charge of $4.99 (inclusive of GST)
How do I get a receipt for my orders?
You will receive an Order Confirmation Email (OCE) within 1 hour after successfully placing your order.
The Order Confirmation (OCE) will be automatically sent to the email address that you used to sign up to the Robinsons website & placed your initial order, if this is your first order and you haven't created an account with us before, it will be sent to the email that you used to place the new order. Please check in your spam folder if you have not received it.
Make sure that your email address is valid with no typos or errors, otherwise, you will not receive your confirmation order and your order will still be shipped out accordingly.
If you have not provided a verified email address, you can request for the OCE manually from our Customer Service Team through our live chat function or by contacting us on our contact form here.
When will I receive my order?
Time taken for your order to be delivered will differ, depending on the delivery service selected and when your order was picked up by the delivery service, as a guide it should not take longer than 3 business days. In the event that your order has not arrived within 5 business days, please reach out to us by clicking this link.
The arrival time slot is between 9 am to 9 pm (Monday to Saturday).
No delivery on Sunday and Public Holidays.
** Please note that if you order multiple products from multiple brands through the Robinsons website, they will most likely not arrive together at the same time.**