If you have wrongly transferred any funds to our bank account, or if you suspect that your card has been wrongly charged by Robinsons, please reach out to our Customer Service Team by clicking this link.
We may need to investigate further with the said transaction. Please have your proof of payment and up-to-date bank statement on hand.
For failed transactions using credit/debit card payment, the funds will be returned to your card within 7 to 14 working days.
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