I haven't received my order. What do I need to do?

We are sorry that you have experienced this poor Robinsons' experience.

Let us see the status of your order by following the simple steps below: 

To track the delivery status of your parcel, you can:

1. Tap on My Account on the Robinsons website.
2. Tap on To Ship or To Receive.
3. Tap on the order.
4. Tap on View under Shipping Information to view your order’s delivery details.

If your order is marked as delivered and you haven't received it, please reach out to our Customer Service Team here. 

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